Knowledge Center
Frequently Asked Questions
Find answers about our cameras, imaging technologies, applications and solutions.
Are product specifications available before purchase?
Are you a manufacturer or trading company?
Can a camera be used for barcode or OCR inspection?
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Can a half-ring light be customized?
Can a hyperspectral camera be mounted on a DJI drone?
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Can a LWIR thermal camera see through glass?
Can a push-broom hyperspectral camera inspect a stationary sample?
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Can a standard industrial camera be used as a webcam?
Can a thermal camera measure shiny metal accurately?
Can a thermal camera see through ordinary glass?
Can AI image enhancement replace proper lighting?
Can AI inspection work with a standard industrial camera?
Can an external sensor trigger the camera?
Can an industrial camera run from a battery?
Can an NIR camera measure temperature or act as a thermal camera?
Can an SWIR camera be used for plastic sorting?
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Can cameras be used for robot guidance?
Can cameras operate in vacuum?
Can GigE cameras be powered through PoE?
Can high-speed cameras record without a PC?
Can hyperspectral cameras be used for food inspection?
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Can hyperspectral cameras detect moisture?
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Can hyperspectral cameras identify materials?
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Can hyperspectral cameras identify plastics or polymers?
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Can I add more cameras later?
Can I buy a camera for a specific application if I do not know the model?
Can I buy one camera first and order more later?
Can iCentral Series cameras capture fast-moving objects clearly?
Can iCentral Series cameras run continuously in industrial environments?
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Can I connect an industrial camera directly to a laptop?
Can I customize the ROI through the SDK?
Can I detect particles in liquids with a machine vision camera?
Can I get a better price for bulk orders?
Can I get a product catalog?
Can I get a quotation for a product?
Can I get drawings for a ring light?
Can I improve an existing system without changing the camera?
Can I measure the length or dimensions of an object with an industrial camera?
Can I modify or cancel my order?
Can I pay by purchase order?
Can I place a bulk or company order?
Can I repair an industrial camera myself?
Can I replace a Basler camera with your camera?
Can I replace a camera without recalibrating the system?
Can I request a proforma invoice before payment?
Can I request a sample before a bulk order?
Can I return a customized product?
Can I save different camera configurations as profiles?
Can I standardize cameras across multiple machines?
Can I use a high-speed camera for golf swing analysis?
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Can I use a standard visible-light lens with a SWIR camera?
Can I use an industrial camera in a cleanroom?
Can I use an NVIDIA Jetson with an industrial camera?
Can I use my company’s PCCC for customs clearance?
Can I use my company's PCCC for customs clearance?
Can I use my own FedEx, DHL, or UPS account?
Can I use my own shipping account (FedEx/DHL/UPS)?
Can I use PoE with a GigE camera?
Can I use ROI cropping to increase the frame rate?
Can I use the camera without developing my own software?
Can I use the same lens with different cameras?
Can I use your camera with a third-party sports analysis software?
Can industrial cameras be used for 3D vision?
Can industrial cameras be used for research and education?
Can industrial cameras be used for surveillance?
Can industrial cameras operate near strong EMI?
Can industrial cameras run on ARM computers?
Can industrial cameras run on Linux?
Can industrial cameras run on Raspberry Pi?
Can Kepler Pro connect to cameras from different brands?
Can line scan cameras inspect textiles or fabrics?
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Can machine vision cameras be used for material sorting?
Can machine vision cameras inspect reflective metal?
Can machine vision detect scratches and dents?
Can machine vision inspect batteries?
Can machine vision inspect packaging and labels?
Can machine vision inspect solder joints?
Can machine vision light brightness be adjusted?
Can machine vision lighting be customized for waterproof applications?
Can multiple cameras be synchronized?
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Can multiple GigE cameras share one network?
Can MWIR cameras be used for Optical Gas Imaging (OGI)?
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Can NIR or SWIR cameras be used for agricultural inspection?
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Can one camera replace two cameras?
Can one controller operate multiple lights?
Can reducing resolution increase camera frame rate?
Can the camera detect products automatically?
Can the camera export AVI or MP4 video?
Can the camera integrate with HALCON?
Can the camera integrate with LabVIEW?
Can the camera integrate with MATLAB?
Can the camera integrate with OpenCV?
Can the camera integrate with ROS or ROS 2?
Can the camera integrate with VisionPro?
Can the camera operate in harsh environments?
Can the camera output a timestamp or frame counter?
Can the camera perform shape analysis?
Can the camera record a laser welding process?
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Can the same camera inspect different products?
Can the SDK perform defect detection by itself?
Can the SDK read product or machine messages?
Can thermal cameras detect fire or hot spots?
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Can thermal cameras detect overheating equipment?
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Can thermal cameras measure moving objects?
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Can transparent materials be inspected?
Can two cameras be used for stereo vision?
Can USB 3.0 camera cables be extended?
Can visible-light lenses be used for NIR or SWIR?
Can you customize machine vision lighting?
Can you provide a complete machine vision system?
Can you provide a customized camera or hardware configuration?
Can you provide a drop-in replacement for an obsolete camera?
Can you provide an invoice?
Can you provide HS codes for customs?
Can you provide product certificates or compliance documents?
Can you provide product drawings or dimensions?
Can you provide software for defect detection?
Can you recommend a suitable lens?
Can you recommend camera, lens and lighting together?
Can your cameras be used for industrial automation and robotics?
Can your cameras be used for military or defense applications?
Can your hyperspectral camera replace a Specim camera?
Can your thermal camera replace a FLIR camera?
Do high-resolution cameras require special lenses?
Do I need a frame grabber for CoaXPress?
Do I need a frame grabber for GigE Vision?
Do I need a frame grabber for USB 3.0 cameras?
Do I need a special light source for NIR imaging?
Do iCentral Series cameras capture fast-moving objects clearly?
Do iCentral Series cameras capture fast-moving objects clearly?
Do multispectral cameras require a high-end server?
Do telecentric lenses work with all sensors?
Do you have distributors or sales partners in my country?
Do you have overseas offices?
Do you have products in stock?
Do you provide free samples or loan cameras?
Do you provide IR-corrected lenses?
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Do you provide SDK and software?
Do you provide technical support for installation?
Do you provide telecentric lenses?
Do you provide zoom lenses?
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Do you sell cameras, lenses, lighting, and machine vision software?
Does a push-broom hyperspectral camera need target movement?
Does an LWIR thermal camera require regular calibration?
Does binning increase sensitivity?
Does calibration need to be repeated after moving the camera?
Does higher bit depth always mean a better image?
Does higher megapixel always mean better inspection?
Does sunlight affect UAV hyperspectral imaging?
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Does the camera come with a lens and lighting?
Does the camera support GenICam?
Does the camera support third-party software such as HALCON or LabVIEW?
Does the free SDK guarantee frame-loss-free high-speed recording?
Does the SDK support Python development?
How can I contact customer support?
How can I future-proof a camera design?
How can I future-proof a machine vision system?
How can I reduce machine vision downtime?
How can I synchronize a camera with a PLC?
How can I test whether a camera is suitable for my application?
How can I track my order?
How do I avoid LED lighting flicker?
How do I calculate camera data bandwidth?
How do I calculate field of view?
How do I calculate required lens magnification?
How do I choose a camera for high-speed motion analysis?
How do I choose a light controller?
How do I choose between a thermal and SWIR camera?
How do I choose between area scan and line scan?
How do I choose between monochrome and color?
How do I choose between NIR, SWIR and hyperspectral?
How do I choose machine vision lighting?
How do I choose telecentric lens magnification?
How do I choose the depth of field (DOF) for a telecentric lens?
How do I choose the right lighting for machine vision inspection?
How do I choose the spectral range for a hyperspectral camera?
How do I interpret an industrial camera datasheet?
How do I prevent GigE packet loss?
How do I protect camera cables in moving machinery?
How do I reduce false accepts?
How do I reduce false rejects?
How do I reduce trigger jitter?
How do I remove reflections in machine vision imaging?
How do I request technical support or after-sales service?
How do I return a product?
How do I use an industrial camera?
How do I validate a camera before production deployment?
How do InGaAs image sensors work?
How does a CMOS area scan camera capture images?
How does a push-broom hyperspectral camera scan a target?
How does emissivity affect thermal temperature measurement?
How does exposure time affect motion blur?
How does high-speed imaging differ from conventional machine vision imaging?
How does multi-channel strobe illumination work in line scan imaging?
How does pixel size affect low-light performance?
How does push-broom hyperspectral imaging work?
How does sensor readout affect frame rate?
How does TDI improve image sensitivity?
How does thermal imaging technology work?
How does UV fluorescence imaging work?
How long will it take to receive my order?
How many pixels should cover the smallest defect?
How much data does a hyperspectral camera generate?
How much storage is needed for continuous recording?
How should I balance exposure time and gain?
How should I choose between a line scan and area scan camera?
How should I choose between GigE and USB 3.0 interfaces?
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How should I choose between Global Shutter and Rolling Shutter for moving objects?
How should I choose the right industrial camera?
How should I clean a machine vision lens?
How should I compare two industrial cameras?
How to Pay via T/T (Bank Transfer)?
Is a trial version of your software available?
Is software included with high-speed cameras?
Is software included with high-speed cameras?
Is the camera compatible with my software and operating system?
Is the iCentral Series camera compatible with my software and operating system?
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Should I choose a color or monochrome line scan camera?
Should I choose a Global Shutter or Rolling Shutter camera?
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Should I keep a spare industrial camera?
Should I use automatic or manual exposure?
What accessories are included with a high-speed camera?
What applications are high-speed cameras used for?
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What are jumbo frames?
What cable length can I use with a GigE camera?
What camera resolution do I need for a small defect?
What causes focus drift?
What countries do you ship to?
What determines hyperspectral spatial resolution?
What determines hyperspectral spectral resolution?
What format does a hyperspectral camera output, and is it compatible with ENVI?
What frame rate should I choose for a high-speed camera?
What information is needed for an RMA?
What information is needed for an RMA or warranty claim?
What information should I include in an RFQ?
What information should I provide for a camera recommendation?
What interfaces are available for industrial cameras?
What is a Bayer color filter array?
What is a frame grabber?
What is a hyperspectral data cube?
What is a machine vision image sensor?
What is a machine vision recipe?
What is a proof-of-concept machine vision test?
What is a spectral signature?
What is a white reference?
What is area scan imaging and how does it work?
What is bit depth in an industrial camera?
What is boresight calibration?
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What is camera calibration for dimensional measurement?
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