Order Processing Time
- All orders are processed within 1 business day.
Preparation Time
- In-stock items: Ready for quick shipment.
- Pre-order items: Typically require around 7 days for preparation. We will notify you promptly after your order.
Shipping Carriers
- Orders are shipped via DHL Express, FedEx, or other couriers.
Address Changes
- Please ensure your shipping address is correct before placing your order.
- Once an order is processed, address changes may not be possible.
Order Notification Emails
- Order Confirmation Email (sent after checkout)
- Shipping Confirmation Email (includes tracking info)
If you have any questions please email to market@visiondatum.com