Order Processing Time

• All orders are processed within 1 business day.

Preparation Time

• In-stock items: Ready for quick shipment.
• Pre-order items: Typically require around 7 days for preparation. We will notify you promptly after your order.

Shipping Carriers

• Orders are shipped via DHL Express, FedEx, or other couriers.

Address Changes

• Please ensure your shipping address is correct before placing your order.
• Once an order is processed, address changes may not be possible.

Order Notification Emails

• Order Confirmation Email (sent after checkout)
• Shipping Confirmation Email (includes tracking info)
  

If you have any questions please email to market@visiondatum.com