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Knowledge Center

Frequently Asked Questions

Find answers about our cameras, imaging technologies, applications and solutions.

0 FAQs found
Are customs duties and VAT included in the price?
Commercial · Taxes & Customs

Our quoted prices generally do not include destination-country customs duties, VAT, or other import taxes unless explicitly stated. These charges are determined by local customs authorities and are normally the responsibility of the recipient.

Are product specifications available before purchase?
Selection Guide · Product Specifications

Yes, detailed specifications and datasheets are available. Please contact market@visiondatum.com if you need assistance selecting the right model for your application.

Are you a manufacturer or trading company?
Commercial · Company Information

Vision Datum is a manufacturer with its own factory and production capabilities.

Can a camera be used for barcode or OCR inspection?
Application · Barcode & OCR

Yes. Industrial cameras can capture images for barcode or OCR applications, but decoding and inspection normally require compatible vision or OCR software. Please share the code type, target size, working distance, and required speed for camera selection.

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Can a half-ring light be customized?
Product & Technical Support · Lighting Customization

Yes. Although a standard half-ring light may not be available for every configuration, customization may be possible. Please provide the required dimensions, LED color or wavelength, voltage, power, and other mechanical requirements.

Can a hyperspectral camera be mounted on a DJI drone?
Application · UAV Integration

Applicable UAV hyperspectral systems such as the iRx series can be configured for UAV integration, including compatible DJI platforms and gimbals where supported. Please confirm the drone model and interface before purchase.

Can a LWIR thermal camera see through glass?
Product & Technical Support · LWIR Imaging

No. Standard glass strongly blocks LWIR wavelengths, so an LWIR camera generally cannot see thermal radiation through ordinary glass. LWIR systems use specialized optical materials such as germanium for the lens.

Can a push-broom hyperspectral camera inspect a stationary sample?
Application · Laboratory Hyperspectral

Yes, if the sample, camera, or translation stage provides controlled relative motion.

Related Collections
Can a standard industrial camera be used as a webcam?
Integration · Webcam Compatibility

Our industrial cameras are designed primarily for machine vision and imaging applications rather than general consumer webcam use. Please confirm your software and interface requirements if you need a camera for live streaming or webcam applications.

Can a thermal camera measure shiny metal accurately?
Selection Guide · Thermal Measurement

Shiny or low-emissivity surfaces can reflect surrounding infrared radiation and cause measurement errors. Correct emissivity, controlled geometry, and suitable references are important.

Can AI image enhancement replace proper lighting?
Selection Guide · AI Image Enhancement

No. AI enhancement may improve some images, but it cannot reliably replace correct optics, exposure, and illumination. Stable physical imaging remains the foundation of repeatable inspection.

Can AI inspection work with a standard industrial camera?
Application · AI Inspection

Yes. AI software can use images from standard industrial cameras when image quality, frame rate, interface, and processing resources meet the AI system requirements.

Can an external sensor trigger the camera?
Integration · External Trigger

Yes, when the camera provides a compatible trigger input. Photoelectric sensors, encoders, PLCs, and motion controllers are common trigger sources.

Can an industrial camera run from a battery?
Integration · Battery Power

Yes, when the battery system provides the correct voltage, stable current, regulation, and sufficient capacity for the camera and connected devices.

Can an NIR camera measure temperature or act as a thermal camera?
Product & Technical Support · NIR vs Thermal

No. NIR cameras primarily detect reflected or emitted near-infrared light rather than long-wave thermal radiation used for conventional thermal measurement. For temperature measurement, consider a suitable MWIR or LWIR thermal camera.

Can an SWIR camera be used for plastic sorting?
Application · Plastic Sorting

Yes. SWIR imaging can reveal material differences that are difficult to distinguish in visible light and can be considered for plastic sorting. The appropriate wavelength, sensor, lighting, optics, and required accuracy depend on the plastic types and production speed.

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Can cameras be used for robot guidance?
Application · Robot Guidance

Yes. Robot guidance requires suitable field of view, distortion, frame rate, triggering, and positioning accuracy. The camera and lens should be selected according to robot speed and target size.

Can cameras operate in vacuum?
Selection Guide · Vacuum Compatibility

Only specially qualified hardware should be used in vacuum environments because outgassing, heat transfer, connectors, and enclosure requirements must be evaluated.

Can GigE cameras be powered through PoE?
Integration · PoE & Power

Some GigE camera models support PoE, allowing power and data to be transmitted through a single network cable. If your network equipment does not provide PoE, an appropriate power supply or PoE injector may be required depending on the camera model.

Can high-speed cameras record without a PC?
Integration · Offline Recording

Some Standard, SE, and Lite Guard high-speed camera configurations support offline recording using built-in memory or storage. CoaXPress configurations generally require a host PC for data capture. Please confirm the exact model before purchase.

Can hyperspectral cameras be used for food inspection?
Application · Food Inspection

Yes. Applications include sorting, composition analysis, moisture assessment, and defect detection when the relevant spectral differences are measurable.

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Can hyperspectral cameras detect moisture?
Application · Moisture Detection

Yes. Suitable NIR or SWIR bands can reveal spectral features related to moisture content, depending on material, calibration, and measurement conditions.

Related Collections
Can hyperspectral cameras identify materials?
Application · Material Identification

Yes. Materials can have characteristic spectral signatures that support classification or identification when the spectral range, resolution, illumination, and calibration are suitable.

Related Collections
Can hyperspectral cameras identify plastics or polymers?
Application · Plastic & Polymer Identification

Yes. Different polymers can show different spectral responses, especially in NIR and SWIR ranges, making hyperspectral imaging useful for classification and sorting.

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Can I add more cameras later?
Commercial · System Scalability

Yes, if the system is designed with sufficient interface bandwidth, PC resources, network capacity, synchronization, storage, and software support.

Can I buy a camera for a specific application if I do not know the model?
Selection Guide · Application-Based Selection

Yes. You do not need to select the model yourself. Please provide your target, required detection accuracy, object speed, field of view, working distance, lighting conditions, and production environment. We can recommend suitable camera and lens options.

Can I buy one camera first and order more later?
Commercial · Sample to Volume

Yes. Products can often be purchased in smaller quantities for evaluation before larger deployment. Planned volume requirements should be discussed with sales.

Can iCentral Series cameras capture fast-moving objects clearly?
Product & Technical Support · Camera Performance

Yes. With an exposure time as short as 1 μs, iCentral Pro and iCentral SE cameras can effectively freeze fast-moving targets and reduce motion blur.

For challenging factory environments, pixel binning modes can improve image brightness and signal performance, while AI image enhancement helps maintain clear and detailed images under low-light conditions.

Can iCentral Series cameras run continuously in industrial environments?
Product & Technical Support · Camera Performance

Yes. With power consumption as low as 2–3 W, iCentral Series cameras generate less heat and image noise than many conventional industrial cameras.

They are designed for stable 24/7 operation in automated inspection systems and other demanding industrial imaging applications.

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Can I connect an industrial camera directly to a laptop?
Integration · Laptop Compatibility

Many USB 3.0 and GigE cameras can connect directly to suitable laptops, but performance depends on the laptop's controller, drivers, power, and processing capability.

Can I customize the ROI through the SDK?
Integration · ROI Configuration

Yes. Supported camera SDKs can provide ROI configuration functions. Reducing the image area can increase frame rate on applicable cameras, depending on the sensor and camera architecture.

Can I detect particles in liquids with a machine vision camera?
Application · Liquid Particle Inspection

Yes. The appropriate setup depends on whether the liquid is static or flowing, the particle material, flow speed, and minimum particle size. A suitable solution may combine a camera, lens, lighting, and image-processing software.

Can I get a better price for bulk orders?
Commercial · Bulk Pricing

Yes. Bulk or company orders may qualify for project-based or quantity pricing. Please provide the required models, quantities, and application details so we can prepare a suitable quotation.

Can I get a product catalog?
Commercial · Catalog & Documentation

Yes. Our official online catalog provides product information for cameras, lenses, lighting, SWIR, infrared cameras, telecentric lenses, and other machine vision products. Please contact our team if you need a specific catalog or product recommendation. Please check link: Product & Technical Resources | Vision Datum

Can I get a quotation for a product?
Commercial · Quotation

Yes. Please provide the product model or link, required quantity, destination, and any application or customization requirements. Our sales team can then provide a quotation and confirm availability and lead time.

Can I get drawings for a ring light?
Product & Technical Support · Lighting Drawings

Yes. We can provide applicable lighting drawings and catalog information. If the required RGB or other configuration is customized, please provide your dimensions and technical requirements so we can confirm the design.

Can I improve an existing system without changing the camera?
Selection Guide · System Optimization

Often yes. Lighting, lens, focus, trigger timing, mechanics, exposure, processing, or calibration can improve image quality without replacing the camera.

Can I measure the length or dimensions of an object with an industrial camera?
Application · Dimensional Measurement

Yes, machine vision can be used for dimensional measurement when the camera, lens, lighting, calibration, and image-processing method are properly configured. Please provide whether the object is stationary or moving, the measurement range, required accuracy, and working distance.

Can I modify or cancel my order?
Commercial · Order

Orders can be modified or canceled before production begins. Once production starts, changes may no longer be possible. Please contact market@visiondatum.com as soon as possible if you need to modify or cancel an order.

Can I pay by purchase order?
Commercial · Purchase Order

PO payment depends on customer qualification and commercial terms. Contact sales with company information and order requirements to confirm availability.

Can I place a bulk or company order?
Commercial · Order

Yes, we support both individual and bulk orders. For large quantity purchases, please contact market@visiondatum.com for pricing and customization options.

Can I repair an industrial camera myself?
Commercial · Camera Repair

Self-repair is generally not recommended unless the manufacturer provides a user-serviceable procedure, because opening the camera can affect calibration, sealing, or warranty.

Can I replace a Basler camera with your camera?
Selection Guide · Basler Replacement

A replacement may be possible when sensor, resolution, interface, trigger, mechanical dimensions, lens, software, and environmental requirements are compatible. Provide the existing model for assessment.

Can I replace a camera without recalibrating the system?
Integration · Replacement Calibration

Not necessarily. Even an identical replacement can have small differences. Precision measurement systems should verify calibration after camera replacement.

Can I request a proforma invoice before payment?
Commercial · Proforma Invoice

Yes. A Proforma Invoice can generally be provided for business purchasing and payment arrangements when the required order information is available.

Can I request a sample before a bulk order?
Commercial · Sample Order

Yes, where sample sales are available. A sample can help validate the camera, lens, lighting, interface, and application before volume deployment.

Can I return a customized product?
Commercial · Refund

Customized products are generally non-refundable. However, exceptions may apply depending on the specific case. Please contact our support team to discuss your situation.

Can I save different camera configurations as profiles?
Integration · Camera Profiles

Many camera systems support saved parameter sets or user configurations, allowing different inspection recipes to be recalled efficiently.

Can I standardize cameras across multiple machines?
Commercial · Camera Standardization

Yes, when imaging requirements are similar. Standardization can simplify software, training, spare parts, maintenance, and validation.

Can I use a high-speed camera for golf swing analysis?
Application · Golf Swing Analysis

Yes. High-speed cameras with frame rates such as 300 fps, 526 fps, 815 fps, or higher can be used for golf swing and ball tracking applications. Compatibility with third-party software should be confirmed before purchase, especially where specific USB 3.0 protocols are required. We provide High Speed Storage Master and free SDK for your analysis development

Can I use a standard visible-light lens with a SWIR camera?
Selection Guide · SWIR Lens Selection

A standard visible-light lens may physically fit but may have poor transmission and increased chromatic aberration in the SWIR spectrum. A lens designed or coated for SWIR wavelengths is recommended for better transmission and image quality.

Can I use an industrial camera in a cleanroom?
Application · Cleanroom Imaging

Consider particle generation, materials, cable routing, heat dissipation, mounting, cleaning procedures, and the required cleanroom class. Verify environmental suitability for the specific model.

Can I use an NVIDIA Jetson with an industrial camera?
Integration · NVIDIA Jetson

Compatible cameras can be integrated with Jetson platforms when the interface, SDK, operating system, CPU architecture, and software dependencies are supported.

Can I use my company’s PCCC for customs clearance?
Commercial · Shipping

Yes, you can use your company’s PCCC for customs clearance.

When placing your order, please enter the individual PCCC of the person placing the order in the required PCCC field. In the order notes, please indicate that you would like to use your company’s PCCC for shipping and provide the company’s PCCC number.

We will process the shipment according to your order notes and use the company’s PCCC for customs clearance when applicable.

Can I use my company's PCCC for customs clearance?
Commercial · Shipping

Yes. When placing your order, please enter the individual PCCC of the person placing the order in the required PCCC field. In the order notes, indicate that you would like to use your company's PCCC and provide the company PCCC number. We will process the shipment according to your order notes and use the company PCCC for customs clearance when applicable.

Can I use my own FedEx, DHL, or UPS account?
Commercial · Shipping

Yes. Customers can use their own shipping account with FedEx, DHL, UPS, or other supported carriers. Please provide the account details when placing the order.

Can I use my own shipping account (FedEx/DHL/UPS)?
Commercial · Shipping

Yes, you can use your own shipping account. We support FedEx, DHL, UPS, and other major carriers. Please provide your account details when placing the order.

Can I use PoE with a GigE camera?
Integration · PoE

Compatible GigE cameras can use PoE to carry power and data through one Ethernet cable when the camera and network equipment support the required PoE standard.

Can I use ROI cropping to increase the frame rate?
Selection Guide · ROI & Frame Rate

Yes. ROI can be used to increase frame rate on supported cameras. In many high-speed models, reducing the vertical image height increases the achievable frame rate, while horizontal cropping may not increase frame rate. The exact rule depends on the camera model.

Can I use the camera without developing my own software?
Integration · Software Development

The camera SDK is primarily intended for image acquisition and secondary development. If you need image analysis, inspection logic, OCR, or other application-specific functions, you may need compatible third-party software or our available vision software.

Can I use the same lens with different cameras?
Selection Guide · Lens Compatibility

Yes, if mount, sensor format, image circle, wavelength range, and application requirements are compatible. A different sensor can change the field of view.

Can I use your camera with a third-party sports analysis software?
Integration · Third-Party Compatibility

Compatibility depends on whether the third-party software supports the camera's interface and standard protocol. Some software packages may not support all USB 3.0 industrial cameras. Please confirm the software name and version before purchase.

Can industrial cameras be used for 3D vision?
Application · 3D Vision

Yes, as part of systems using stereo, structured light, laser triangulation, or other 3D methods. The camera must match the chosen 3D architecture.

Can industrial cameras be used for research and education?
Commercial · Research & Education

Yes. Suitable industrial and scientific imaging products can be used for laboratory, research, education, and experimental systems.

Can industrial cameras be used for surveillance?
Application · Surveillance

Our industrial cameras can be used in selected surveillance and monitoring applications, but the appropriate model depends on the scene, lighting, working distance, frame rate, and environmental requirements. Please share your surveillance details for a recommendation.

Can industrial cameras operate near strong EMI?
Integration · EMC & Shielding

Yes, with appropriate industrial cabling, grounding, shielding, and interface design. Select hardware suitable for the electromagnetic environment.

Can industrial cameras run on ARM computers?
Integration · ARM Platform

Some camera SDKs and interfaces support ARM platforms. Compatibility depends on the camera, operating system, architecture, drivers, and SDK.

Can industrial cameras run on Linux?
Integration · Linux Support

Supported camera models can run on Linux when the required SDK, drivers, interface, and architecture are available.

Can industrial cameras run on Raspberry Pi?
Integration · Raspberry Pi

Some USB and GigE cameras can be integrated with Raspberry Pi when interface bandwidth, drivers, SDK, and processing resources are sufficient.

Can Kepler Pro connect to cameras from different brands?
Integration · Kepler Pro Compatibility

Kepler Pro supports compatible cameras using standards such as GigE Vision and USB3 Vision, depending on the software version and camera model. Please confirm the camera brand, model, and interface for compatibility.

Can line scan cameras inspect textiles or fabrics?
· Textile Inspection

Yes. Line scan systems are well suited to continuous textile, fabric, and web inspection. Lighting should emphasize weave defects, stains, holes, or surface variation.

Related Collections
Can machine vision cameras be used for material sorting?
Application · Material Sorting

Yes. Depending on the material and the property that needs to be identified, visible, NIR, SWIR, multispectral, or hyperspectral cameras can be considered. Please provide the material type, target difference, sorting speed, and required accuracy.

Can machine vision cameras inspect reflective metal?
Application · Reflective Metal Inspection

Yes. Coaxial, diffuse, dark-field, or polarized illumination can be used to control reflections and emphasize defects on reflective surfaces.

Can machine vision detect scratches and dents?
Application · Surface Defect Inspection

Yes. Suitable camera resolution, optics, lighting angle, polarization, and image processing can reveal scratches, dents, pits, and other surface defects.

Can machine vision inspect batteries?
Application · Battery Inspection

Yes. Machine vision can inspect battery appearance, dimensions, surfaces, welds, labels, and other defects. The imaging technology should be matched to the component and defect.

Can machine vision inspect packaging and labels?
Application · Packaging Inspection

Yes. Cameras can inspect label presence, position, print quality, barcode, OCR, seals, and packaging defects. Area or line scan can be selected according to motion and geometry.

Can machine vision inspect solder joints?
Application · Electronics Inspection

Yes. Camera resolution, lighting, viewing angle, and image-processing software can be configured for solder-joint inspection according to component size and inspection criteria.

Can machine vision light brightness be adjusted?
Product & Technical Support · Brightness Control

Many controllers support adjustable brightness. The available control method and range depend on the controller and light source.

Can machine vision lighting be customized for waterproof applications?
Product & Technical Support · Lighting Customization

Yes. Selected machine vision lights can be customized for waterproof applications. Please provide your required IP rating, dimensions, wavelength, voltage, and power requirements.

Can multiple cameras be synchronized?
Integration · Multi-Camera Synchronization

Yes. Supported cameras can be synchronized using shared hardware triggers, encoder signals, or other timing methods depending on the system architecture.

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Can multiple GigE cameras share one network?
Integration · Multi-Camera Networking

Yes, when the switch, links, host adapter, and total bandwidth are sufficient. The network should be designed around the combined camera data rate.

Can MWIR cameras be used for Optical Gas Imaging (OGI)?
Application · Gas Imaging

Yes. With suitable spectral filters and configurations, MWIR systems can visualize gases such as methane and other gases with characteristic absorption bands in real time.

Can NIR or SWIR cameras be used for agricultural inspection?
Application · Agricultural Imaging

Yes. NIR and SWIR imaging can reveal spectral differences related to vegetation, moisture, and material properties. The appropriate camera depends on the required wavelength range, target property, spatial resolution, and outdoor operating conditions.

Can one camera replace two cameras?
Selection Guide · Camera Consolidation

Possibly, if the required field of view, resolution, perspective, and simultaneous viewing needs can be met. A wider field of view may reduce pixels on critical features.

Can one controller operate multiple lights?
Product & Technical Support · Multi-Channel Control

A multi-channel controller can operate multiple compatible light sources when channel count, voltage, current, and control mode match the lights.

Can reducing resolution increase camera frame rate?
Selection Guide · Resolution & Frame Rate

Yes, on supported cameras. Reducing the active image area or using an appropriate ROI can increase the achievable frame rate. The exact relationship between resolution and frame rate depends on the camera model.

Can the camera detect products automatically?
Application · Defect Detection

Industrial cameras provide image acquisition, while automatic defect detection or pass/fail judgment normally requires image-processing or machine learning software. We can recommend compatible hardware and software based on your target defect, size, speed, and environment.

Can the camera export AVI or MP4 video?
Integration · Video Recording

Video export depends on the camera and acquisition software. For very high frame rates, dedicated high-speed storage software may be required to save the acquired image stream reliably. Please provide the camera model and desired file format for confirmation.

Can the camera integrate with HALCON?
Integration · HALCON Integration

Supported cameras can be integrated with HALCON through compatible acquisition interfaces, drivers, SDKs, or standard protocols. Verify the exact model and HALCON version.

Can the camera integrate with LabVIEW?
Integration · LabVIEW Integration

Supported cameras can often be integrated with LabVIEW through the SDK, compatible drivers, or supported machine vision interfaces.

Can the camera integrate with MATLAB?
Integration · MATLAB Integration

Supported cameras can be integrated with MATLAB through SDKs, adapters, or supported acquisition interfaces, depending on the model and environment.

Can the camera integrate with OpenCV?
Integration · OpenCV Integration

Yes, where the SDK or interface provides image data that can be passed into OpenCV. Implementation depends on camera interface, SDK, OS, and programming language.

Can the camera integrate with ROS or ROS 2?
Integration · ROS Integration

Integration may be possible through compatible drivers, SDKs, or custom nodes. The exact method depends on the camera interface and Linux environment.

Can the camera integrate with VisionPro?
Integration · VisionPro Integration

Compatibility depends on the camera interface, acquisition driver, and VisionPro version. Standard interfaces may simplify integration when supported.

Can the camera operate in harsh environments?
Product & Technical Support · Environmental Conditions

Selected industrial camera models are designed and tested for demanding environments, including applicable shock and vibration requirements. Environmental suitability depends on the exact model, enclosure, temperature, humidity, and other conditions. Please provide your environmental requirements before selection.

Can the camera output a timestamp or frame counter?
Integration · Image Metadata

Some cameras can attach timestamps, frame counters, or other metadata to images. Availability depends on the camera and acquisition software.

Can the camera perform shape analysis?
Application · Shape Analysis

Yes. The camera can provide image data for shape analysis, but the actual measurement or analysis is normally performed by application software or a customer-developed algorithm. Our SDK provides image acquisition and camera control functions.

Can the camera record a laser welding process?
Application · Laser Welding

Yes. High-speed cameras can be used to record transient laser welding processes for motion and process analysis. Please provide the welding speed, field of view, lighting conditions, and required frame rate so we can recommend a suitable model.

Can the same camera inspect different products?
Selection Guide · Multi-Product Inspection

Yes, if its field of view, resolution, frame rate, optics, and dynamic range meet all product requirements. Separate software and lighting recipes can support product changeovers.

Can the SDK perform defect detection by itself?
Integration · SDK vs Inspection Software

The SDK is primarily for camera control and image acquisition. Defect detection normally requires image-processing, machine-learning, or application-specific software.

Can the SDK read product or machine messages?
Integration · SDK Functions

The SDK is primarily for camera control and image acquisition. It does not necessarily provide libraries for reading application-specific machine messages. Message processing normally needs to be developed in the customer's application.

Can thermal cameras detect fire or hot spots?
Application · Fire Detection

Yes. Thermal cameras can monitor temperature patterns and identify hot areas, with performance depending on sensitivity, field of view, distance, and environmental conditions.

Can thermal cameras detect overheating equipment?
Application · Thermal Inspection

Yes. Thermal cameras can reveal abnormal heat patterns on electrical, mechanical, and industrial equipment. Radiometric models may be preferred for quantitative alarms.

Related Collections
Can thermal cameras measure moving objects?
Application · Moving Target Temperature

Yes, provided the camera has suitable temporal response, target size, optics, emissivity settings, and measurement geometry. Motion can make precise spot measurement more challenging.

Related Collections
Can transparent materials be inspected?
Application · Transparent Material Inspection

Yes, but wavelength, lighting, and optics are critical. Backlighting, polarization, NIR/SWIR imaging, or specialized optics may reveal edges, contaminants, or internal features.

Can two cameras be used for stereo vision?
Application · Stereo Vision

Yes. Stereo vision uses two synchronized cameras with known geometry to estimate depth. Stable mounting and accurate calibration are essential.

Can USB 3.0 camera cables be extended?
Integration · USB Cable Length

Long USB 3.0 runs may require active extension solutions or repeaters. The final configuration should be validated for stable high-bandwidth acquisition.

Can visible-light lenses be used for NIR or SWIR?
Selection Guide · Spectral Lens Selection

Some may work physically, but transmission and focus performance can be poor outside the designed wavelength range. Use optics specified for the required spectral band when image quality matters.

Can you customize machine vision lighting?
Product & Technical Support · Lighting Customization

Yes. Selected lighting products can be customized according to wavelength, dimensions, voltage, power, mechanical design, and environmental requirements. Please provide your application and required specifications.

Can you provide a complete machine vision system?
Integration · System Integration

We primarily provide machine vision hardware such as cameras, lenses, lighting, and related components, together with available machine vision software. Customers or system integrators normally handle application-specific system integration and development. Project-specific technical consultation may be available separately.

Can you provide a customized camera or hardware configuration?
Commercial · Customization

Selected products can be customized depending on the model and project requirements. Please provide the required sensor, resolution, interface, housing, connector, power, or other specifications so we can evaluate feasibility.

Can you provide a drop-in replacement for an obsolete camera?
Commercial · Obsolete Camera Replacement

A drop-in replacement may be possible when mechanical, electrical, optical, interface, trigger, and software requirements can be matched. Provide the obsolete model for assessment.

Can you provide an invoice?
Commercial · Invoice

Yes. We can provide documents such as a Proforma Invoice, commercial invoice, and shipping invoice as applicable to the order. Contact market@visiondatum.com to get it.

Can you provide HS codes for customs?
Commercial · Customs Documentation

Where applicable, product classification information can be provided in shipping documentation. Final classification and duties are determined by destination customs authorities.

Can you provide product certificates or compliance documents?
Commercial · Compliance Documents

Available certificates depend on the product and destination. Specify the required standard or document before ordering so availability can be confirmed.

Can you provide product drawings or dimensions?
Integration · Drawings & Dimensions

Yes. Product drawings and dimensions are available through our online catalog. After order confirmation, 3D drawings can also be provided for applicable products. Please share the product model or link if you need a specific drawing.

Can you provide software for defect detection?
Integration · Inspection Software

We provide available machine vision software and SDKs, but project-specific inspection algorithms and system integration may require customer or system-integrator development. Feasibility should be verified with the actual target and production conditions.

Can you recommend a suitable lens?
Selection Guide · Lens Selection

Yes. Please provide the camera model or link, sensor format, field of view, and working distance. Based on these parameters and your application requirements, we can recommend a suitable lens. Inquiry Now

Can you recommend camera, lens and lighting together?
Selection Guide · Complete Imaging System

Yes. Camera, lens, and lighting should be selected as a complete imaging system. Application details and target samples help determine the best combination.

Can your cameras be used for industrial automation and robotics?
Application · Industrial Automation

Yes. Our machine vision cameras are used in applications including factory automation, robotics, logistics, inspection, electronics manufacturing, agriculture, medical imaging, and other industrial applications. The suitable camera depends on the target and inspection requirements.

Can your cameras be used for military or defense applications?
Application · Specialized Imaging

Our imaging products can be evaluated for suitable scientific, industrial, and specialized imaging applications. Please provide the intended application and technical requirements so we can confirm product suitability and applicable compliance requirements.

Can your hyperspectral camera replace a Specim camera?
Selection Guide · Specim Replacement

A replacement depends on spectral range, spatial and spectral resolution, line rate, calibration, data format, optics, software, and mechanical integration. Tell us your requst, our technical team will recommend you a similar model!

Can your thermal camera replace a FLIR camera?
Selection Guide · FLIR Replacement

A replacement depends on spectral range, detector resolution, lens, radiometric capability, calibration, interface, software, mechanical design, and environmental requirements. Tell us your request, and our team will recommend you a similar model!

Do high-resolution cameras require special lenses?
Selection Guide · High-Resolution Optics

They often benefit from lenses designed to resolve fine sensor detail. Lens resolution should be matched to pixel size, sensor format, and inspection requirements.

Do I need a frame grabber for CoaXPress?
Integration · Frame Grabber

CoaXPress systems normally require a compatible CoaXPress frame grabber or acquisition card. The card and cable configuration must match the camera.

Do I need a frame grabber for GigE Vision?
Integration · Frame Grabber

A standard GigE Vision camera normally connects directly to a suitable Ethernet interface and does not require a traditional frame grabber.

Do I need a frame grabber for USB 3.0 cameras?
Integration · Frame Grabber

A USB 3.0 camera normally connects directly to a compatible USB 3.x host controller and does not require a traditional frame grabber.

Do I need a special light source for NIR imaging?
Selection Guide · NIR Lighting

For indoor or low-light industrial imaging, an active NIR illuminator can improve contrast and repeatability. Common NIR illumination wavelengths include 850 nm and 940 nm, depending on the camera and application.

Do iCentral Series cameras capture fast-moving objects clearly?
Product & Technical Support · Camera Performance

Yes. With an exposure time as short as 1 μs, iCentral Pro and iCentral SE cameras can effectively freeze fast-moving targets and reduce motion blur. Pixel binning modes can improve image brightness and signal performance, while AI image enhancement helps maintain clear and detailed images under low-light conditions.

Do iCentral Series cameras capture fast-moving objects clearly?
Product & Technical Support · Camera Performance

Yes. With an exposure time as short as 1 μs, iCentral Pro and iCentral SE cameras can effectively freeze fast-moving targets and reduce motion blur. Pixel binning modes can improve image brightness and signal performance, while AI image enhancement helps maintain clear and detailed images under low-light conditions.

Do multispectral cameras require a high-end server?
Integration · Data Processing

Not necessarily. Compared with full hyperspectral data cubes, multispectral data volumes can be significantly smaller. Depending on the model and algorithm, processing can often be performed on standard industrial computers or edge devices.

Do telecentric lenses work with all sensors?
Selection Guide · Telecentric Compatibility

No. The lens must cover the sensor format and match the required magnification, working distance, mount, and field of view.

Do you have distributors or sales partners in my country?
Commercial · Distributor & Reseller

We serve customers in many countries and are open to discussing distribution or sales partnerships. Please provide your company name, website, country, and business information so our team can evaluate the opportunity. Quick inquiry here.

Do you have overseas offices?
Commercial · Company Information

We currently do not have offices in every country. If you have product or technical requirements, please inquiry online or contact market@visiondatum.com directly and we will support you remotely.

Do you have products in stock?
Commercial · Stock Availability

Stock availability depends on the product model and configuration. Please provide the model you need and we will confirm the current stock status and estimated preparation time. Inquiry Now

Do you provide free samples or loan cameras?
Commercial · Samples & Evaluation

We generally do not provide free demo units or camera loans. However, special pricing may be available for an initial sample purchase depending on the project. Please apply for a special price here: Quotation

Do you provide IR-corrected lenses?
Product & Technical Support · IR-Corrected Lens

Yes. IR-corrected lenses are available in selected formats such as 2/3 inch, 1 inch, and 1.1 inch, with focal lengths depending on the series. Please provide your camera model and wavelength range for a suitable recommendation.

Related Collections
Do you provide SDK and software?
Integration · SDK & Software

Yes. We provide a free SDK with supported cameras for image acquisition and secondary development. Depending on the application, we also offer software such as Kepler Pro, Dolphin CV, and high-speed storage software.

Do you provide technical support for installation?
Integration · Technical Support

Yes, we provide technical support for installation, configuration, and usage of Vision Datum industrial imaging products. Please send email to support@visiondatum.com if you have any technical questions.

Do you provide telecentric lenses?
Product & Technical Support · Telecentric Lens

Yes. We provide telecentric lenses for machine vision applications. The suitable model depends on sensor size, magnification, field of view, working distance, and required depth of field. Inquiry Now

Do you provide zoom lenses?
Product & Technical Support · Zoom Lens

Yes. We offer zoom lenses. To recommend a suitable model, please provide your required focal length range, mount type, sensor format, field of view, and working distance.

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Do you sell cameras, lenses, lighting, and machine vision software?
Product & Technical Support · Product Portfolio

Yes. Our portfolio includes industrial cameras, lenses, machine vision lighting, controllers, and machine vision software, allowing customers to build imaging solutions from compatible components.

Does a push-broom hyperspectral camera need target movement?
Selection Guide · Push-Broom Scanning

Yes. Push-broom systems capture a narrow line at a time, so relative motion is normally required to build a complete spatial-spectral data cube.

Does an LWIR thermal camera require regular calibration?
Product & Technical Support · Calibration

Many thermal cameras use internal non-uniformity correction (NUC) to maintain image uniformity. For high-precision industrial temperature measurement, periodic factory calibration may be recommended depending on the required accuracy and application.

Does binning increase sensitivity?
Product & Technical Support · Pixel Binning

Binning can improve effective signal level and signal-to-noise performance, depending on the sensor architecture and implementation.

Does calibration need to be repeated after moving the camera?
Application · Calibration Maintenance

Yes, if the camera, lens, target plane, or mechanical geometry changes enough to affect the calibrated relationship. Precision systems should verify calibration after such changes.

Does higher bit depth always mean a better image?
Selection Guide · Bit Depth

No. Image quality also depends on sensor dynamic range, noise, optics, exposure, lighting, and processing. Bit depth should match the application.

Does higher megapixel always mean better inspection?
Selection Guide · Resolution Selection

No. Resolution must be matched with optics, field of view, frame rate, lighting, and the smallest feature that must be detected.

Does sunlight affect UAV hyperspectral imaging?
Application · UAV Illumination

Yes. Sun angle, clouds, shadows, atmospheric conditions, and changing illumination can affect measurements, so flight planning and radiometric correction are important.

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Does the camera come with a lens and lighting?
Product & Technical Support · Package Configuration

Standard industrial camera packages normally include the camera and required basic accessories, while lenses and lighting are selected separately according to the application. Smart vision camera configurations may integrate or include more components depending on the product.

Does the camera support GenICam?
Integration · GenICam

Support depends on the specific camera model and interface. Please check the model documentation for GenICam or GenICam-compatible support.

Does the camera support third-party software such as HALCON or LabVIEW?
Integration · Third-Party Software

Yes. Many of our cameras support third-party machine vision software such as HALCON, LabVIEW, MATLAB, and OpenCV through standard interfaces or the provided SDK. Please confirm the specific camera model and software version for compatibility.

Does the free SDK guarantee frame-loss-free high-speed recording?
Integration · High-Speed Data Recording

Not necessarily. At very high acquisition rates, sustained recording depends on the camera, interface, host PC, storage performance, software, and data path. For demanding high-speed recording, dedicated high-speed storage software or a custom acquisition solution may be required.

Does the SDK support Python development?
Integration · Python SDK

Yes. For supported camera models, the free SDK can be called from Python for secondary development. Please provide the camera model if you need the corresponding SDK and sample code.

How can I contact customer support?
Commercial · Technical Support

You can contact our support team via support@visiondatum.com. We usually respond within 24 hours on business days.

How can I future-proof a camera design?
Commercial · Future-Proofing

Use standardized interfaces and software, document configurations, plan lifecycle replacements, and leave sufficient bandwidth and processing headroom for future requirements.

How can I future-proof a machine vision system?
Commercial · Future-Proofing

Use standardized interfaces, documented configurations, lifecycle planning, sufficient bandwidth and processing headroom, and replaceable modular components.

How can I reduce machine vision downtime?
Commercial · Downtime Reduction

Use validated configurations, preventive maintenance, spare components, documented settings, monitoring, and clear troubleshooting procedures.

How can I synchronize a camera with a PLC?
Integration · PLC Triggering

A camera can typically be synchronized with a PLC using compatible digital trigger I/O, encoder signals, or a motion controller.

How can I test whether a camera is suitable for my application?
Integration · Application Testing

We can help assess camera selection based on your application requirements. Please provide sample images, target details, required detection accuracy, working distance, and other relevant parameters. Depending on the project, a sample purchase, remote technical support, or a test arrangement may be available.

How can I track my order?
Commercial · Shipping

Once your order is shipped, we will provide a tracking number via email so you can monitor your shipment in real time.

How do I avoid LED lighting flicker?
Selection Guide · Lighting Flicker

Use a stable machine vision light and controller, and synchronize illumination with camera exposure when required. Avoid relying on uncontrolled ambient lighting.

How do I calculate camera data bandwidth?
Integration · Data Bandwidth

Estimate data rate from image width ~ image height ~ bytes per pixel ~ frame rate, then allow additional margin for protocol overhead and system operation.

How do I calculate field of view?
Selection Guide · Field of View

Field of view depends on sensor size, focal length, working distance, and optical design. Use the camera and lens specifications together for accurate selection.

How do I calculate required lens magnification?
Selection Guide · Lens Magnification

Estimate magnification from the desired sensor image size divided by the corresponding object size, then verify working distance, sensor format, distortion, and depth of field.

How do I choose a camera for high-speed motion analysis?
Selection Guide · High-Speed Camera Selection

Consider frame rate, exposure time, resolution, target speed, field of view, lighting, storage bandwidth, and trigger requirements. For very fast events, a short exposure time and sufficient frame rate are critical to reduce motion blur and capture the event clearly.

How do I choose a light controller?
Selection Guide · Light Controller Selection

Consider light type, number of channels, voltage and current, continuous or strobe operation, trigger frequency, control interface, and customization needs.

How do I choose between a thermal and SWIR camera?
Selection Guide · Thermal vs SWIR

Use thermal imaging when emitted infrared or temperature is the key information. Use SWIR when reflected or transmitted short-wave infrared reveals material, moisture, semiconductor, or sorting differences.

How do I choose between area scan and line scan?
Selection Guide · Area vs Line Scan

Choose area scan when a complete 2D frame can be captured at once. Choose line scan for continuous moving materials or web inspection where line-by-line acquisition is more efficient.

How do I choose between monochrome and color?
Selection Guide · Monochrome vs Color

Choose monochrome when contrast, sensitivity, or fine detail is the priority. Choose color when color differences are essential to the inspection decision.

How do I choose between NIR, SWIR and hyperspectral?
Selection Guide · Spectral Technology Selection

Use NIR for selected near-infrared information, SWIR for longer-wavelength material or moisture contrast, and hyperspectral when detailed information across many bands is required.

How do I choose machine vision lighting?
Selection Guide · Lighting Selection

Consider target material, defect type, surface reflectivity, working distance, field of view, camera sensitivity, and required contrast. Lighting should be selected with the camera and lens as a system.

How do I choose telecentric lens magnification?
Selection Guide · Telecentric Selection

Select magnification from target size and usable sensor area, then verify working distance, depth of field, distortion, and optical resolution.

How do I choose the depth of field (DOF) for a telecentric lens?
Selection Guide · Telecentric Lens

The DOF value listed in a datasheet represents an ideal condition. For an accurate assessment, we need to know the camera and sensor parameters used in your application. Please provide the camera model or datasheet together with your required working distance and field of view.

How do I choose the right lighting for machine vision inspection?
Selection Guide · Lighting Selection

Lighting should be selected according to the target material, defect type, surface reflectivity, working distance, field of view, camera sensitivity, and required contrast. Common options include ring lights, backlights, line lights, spotlights, tunnel lights, NIR lights, and UV lights.

How do I choose the spectral range for a hyperspectral camera?
Selection Guide · Spectral Range Selection

Choose the range according to the material properties or spectral features you need to identify. VNIR, SWIR, and other ranges reveal different information.

How do I interpret an industrial camera datasheet?
Selection Guide · Datasheet Guide

Review sensor, resolution, pixel size, frame rate, exposure, shutter type, interface, trigger I/O, spectral response, power, dimensions, and environmental specifications against your application requirements.

How do I prevent GigE packet loss?
Integration · GigE Network Configuration

Use suitable network adapters and switches, configure packet size appropriately, reserve bandwidth, and reduce unrelated network traffic.

How do I protect camera cables in moving machinery?
Integration · Cable Management

Use industrial cables, strain relief, appropriate bend radius, and cable carriers where needed. Avoid repeated sharp bending or pulling on connectors.

How do I reduce false accepts?
Application · False Accept Reduction

Ensure the camera, optics, lighting, and exposure reveal the defect clearly, then review inspection algorithms and thresholds using representative good and defective samples.

How do I reduce false rejects?
Application · False Reject Reduction

First stabilize camera, lighting, exposure, focus, trigger, and mechanical alignment. Then review processing thresholds and representative samples to identify the source of false rejects.

How do I reduce trigger jitter?
Integration · Trigger Timing

Use a stable hardware trigger, suitable cables and electrical interfaces, and synchronize the camera with the motion controller or encoder when precise timing is required.

How do I remove reflections in machine vision imaging?
Selection Guide · Reflection Control

Common approaches include using a suitable polarizer in front of the lens or using a camera and lighting setup designed for polarized imaging. The best method depends on the target surface, lighting angle, and material.

How do I request technical support or after-sales service?
Commercial · Technical Support

Please contact support@visiondatum.com for technical support. For faster troubleshooting, provide the camera model, serial number, SDK or software version, operating system, a description of the issue, and relevant photos or videos.

How do I return a product?
Commercial · Return

We do not accept returns or exchanges for reasons other than product defects or quality issues.

Before placing an order, customers are responsible for confirming that the selected product is suitable for their needs and intended application. We are not responsible for product selection or application suitability. Returns or exchanges will not be accepted for the following reasons:

  • Misunderstanding or incorrect product selection
  • Product does not match the customer's intended application
  • Personal dissatisfaction or other non-quality-related reasons

All products undergo quality control and quality assurance before shipment. If the product you receive is damaged, defective, or does not match the product description, you may submit a return or exchange request within 3 working days of receiving the product.

Please contact our support team with details of the issue and relevant supporting information so that we can review your request.

How do I use an industrial camera?
Integration · Camera Setup

A typical setup is to mount the camera and lens, connect power and the interface cable, install the supported SDK or acquisition software, configure camera parameters, and capture images. The exact steps vary by camera model and interface.

How do I validate a camera before production deployment?
Commercial · Production Validation

Test representative samples under real conditions and verify resolution, frame rate, exposure, trigger timing, image stability, environmental performance, and software integration.

How do InGaAs image sensors work?
Technology · NIR & SWIR Imaging

Indium gallium arsenide (InGaAs) detectors absorb photons in wavelength ranges that extend beyond silicon sensitivity. The resulting electrical signal is read out to form an image. Detector composition, pixel design, cooling strategy, and readout electronics influence spectral response, noise, and speed.

How does a CMOS area scan camera capture images?
Technology · Area Scan Technology

A CMOS area sensor converts light into charge at each pixel, then reads the resulting signals through on-sensor electronics. Depending on the sensor architecture, exposure and readout may operate with global or rolling shutter timing. The camera processes and transfers the image to a host system.

How does a push-broom hyperspectral camera scan a target?
Product & Technical Support · Hyperspectral Scanning

Push-broom hyperspectral cameras acquire spectral information line by line. To build a complete 2D hyperspectral data cube, relative motion between the camera and target is required. In laboratory systems this can be provided by a translation stage; in UAV applications, flight motion can provide the scan.

How does emissivity affect thermal temperature measurement?
Technology · Thermal Imaging

Emissivity describes how effectively a surface emits thermal radiation compared with an ideal blackbody. Incorrect emissivity settings can cause large temperature errors, particularly on shiny or reflective materials. Reflected background radiation and surface condition should also be considered.

How does exposure time affect motion blur?
Technology · High-Speed Imaging

Motion blur occurs when an object moves across multiple image pixels during exposure. Shorter exposure reduces displacement and usually produces sharper moving features, but also reduces collected light. Stronger illumination, suitable optics, and sensitive sensors may be needed to maintain image quality.

How does high-speed imaging differ from conventional machine vision imaging?
Technology · High-Speed Imaging

High-speed imaging prioritizes capturing rapid motion or short-lived events, often using higher frame rates, reduced regions of interest, and substantial data bandwidth. Conventional machine vision may prioritize resolution, inspection repeatability, integration, or continuous throughput. The correct system depends on the event and measurement goal.

How does multi-channel strobe illumination work in line scan imaging?
Technology · Line Scan & TDI Technology

A multi-channel lighting controller triggers different light sources or lighting angles at defined times. The camera associates acquired lines with the corresponding illumination channel, enabling multiple contrast views of the same moving material. Channel timing must be matched to scan rate and transport speed.

How does pixel size affect low-light performance?
Selection Guide · Pixel Size & Sensitivity

Larger pixels can collect more photons under comparable conditions, but actual low-light performance also depends on quantum efficiency, read noise, optics, and sensor architecture.

How does push-broom hyperspectral imaging work?
Technology · Hyperspectral & Multispectral

A push-broom system captures one spatial line with spectral information across many wavelengths. Relative movement between the sensor and target builds the second spatial dimension of the data cube. Stable motion, exposure, and calibration are needed to avoid spatial or spectral artifacts.

How does sensor readout affect frame rate?
Technology · Area Scan Technology

Frame rate depends partly on how quickly pixel data can be read from the sensor. Readout architecture, active image height, pixel format, exposure timing, and interface bandwidth can limit achievable frames per second. Reducing the region of interest may increase frame rate on supported models.

How does TDI improve image sensitivity?
Technology · Line Scan & TDI Technology

TDI accumulates signal from the same moving feature over multiple stages, increasing the total collected signal. This is especially useful when illumination or exposure time is limited. The benefit depends on accurate motion synchronization, sensor architecture, and noise behavior.

How does thermal imaging technology work?
Technology · Thermal Imaging

Thermal cameras detect infrared radiation from a scene and convert it into an image related to apparent temperature or radiance. The measurement depends on sensor calibration, atmospheric transmission, reflections, and target emissivity. A thermal image is not automatically an accurate surface-temperature map.

How does UV fluorescence imaging work?
Technology · UV Imaging

A sample absorbs excitation light at one wavelength and emits fluorescence at longer wavelengths. A camera records the emitted light while optical filters suppress unwanted excitation and ambient light. Fluorescence depends on material composition and excitation conditions, so sample testing is recommended.

How long will it take to receive my order?
Commercial · Lead Time

The preparation time depends on product availability:

  • In-stock items: Ready for quick shipment.
  • Pre-order items: Typically require around 7–14 days for preparation.

For products with a longer lead time, we will notify you by email after your order is placed.

Please note that the actual delivery time may also vary depending on the shipping method and destination.

How many pixels should cover the smallest defect?
Selection Guide · Pixel Coverage

The critical feature should occupy multiple pixels rather than a single pixel, but the exact requirement depends on contrast, optics, and the inspection algorithm and should be validated with samples.

How much data does a hyperspectral camera generate?
Integration · Hyperspectral Data Volume

Hyperspectral systems generate much more data than conventional cameras because each spatial location contains multiple spectral bands. Data volume depends on bands, resolution, bit depth, and acquisition rate.

How much storage is needed for continuous recording?
Integration · Storage Capacity

Storage capacity is approximately image data rate multiplied by recording time, plus overhead. Resolution, bit depth, frame rate, camera count, and compression affect the final requirement.

How should I balance exposure time and gain?
Selection Guide · Exposure & Gain

Use the shortest exposure that freezes the motion, provide sufficient illumination, and increase gain only as needed because excessive gain can increase image noise.

How should I choose between a line scan and area scan camera?
Selection Guide · Line Scan vs Area Scan

Choose a line scan camera for continuous moving materials such as paper, film, printing webs, and other high-speed production lines. Choose an area scan camera for stationary or relatively slow-moving objects where a complete 2D frame is captured at once.

How should I choose between GigE and USB 3.0 interfaces?
Selection Guide · Interface Selection

Choose the GigE Series if your application requires:

  • Long-distance transmission of up to 100 m
  • Multi-camera networking
  • PoE for power and data transmission through a single cable
  • Flexible industrial network integration

Choose the USB 3.0 Series for short-distance applications that require high bandwidth, high frame rates, and plug-and-play connectivity.

The best interface depends on your transmission distance, camera quantity, bandwidth requirements, and system architecture.

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How should I choose between Global Shutter and Rolling Shutter for moving objects?
Selection Guide · Shutter Selection

Global Shutter exposes all pixels at the same time and is generally preferred for fast-moving targets where motion distortion must be minimized. Rolling Shutter reads the image sequentially and is better suited to stationary or controlled-motion applications.

How should I choose the right industrial camera?
Selection Guide · Camera Selection

To recommend the most suitable camera, please share your application requirements, such as resolution, frame rate, camera type, interface, target size, working distance, and whether the target is stationary or moving. If you are replacing an existing camera, please also provide the current model or specifications. Inquiry Now

How should I clean a machine vision lens?
Integration · Lens Maintenance

Remove loose dust first and then use appropriate optical cleaning materials without scratching the surface. Follow the lens manufacturer's cleaning procedure.

How should I compare two industrial cameras?
Selection Guide · Camera Comparison

Compare sensor, resolution, pixel size, frame rate, exposure, shutter, interface, trigger functions, lens compatibility, environmental rating, SDK support, and lifecycle support against the application.

How to Pay via T/T (Bank Transfer)?
Commercial · Payment
  1. Step 1: Select T/T Bank Transfer at checkout
  2. Step 2: Transfer payment to our bank account (Account Name, Account Number, SWIFT, Bank Address)
  3. Step 3: Send us the payment slip / transfer proof market@visiondatum.com
  4. Step 4: We will verify the payment and update you
  5. Step 5: Once confirmed, your order status will be updated to Paid
Is a trial version of your software available?
Commercial · Software Trial

Trial versions may be available for selected software, including DolphinCV, Kepler Pro and high-speed storage software. Trial terms and included modules can vary. Please contact our sales team to request the appropriate trial version.

Is software included with high-speed cameras?
Integration · High-Speed Software

Applicable high-speed camera systems can include image acquisition software for parameter setting and recording. Some high-speed workflows may require dedicated high-speed storage software to sustain continuous data recording without frame loss.

Is software included with high-speed cameras?
Integration · High-Speed Software

Applicable high-speed camera systems can include image acquisition software for parameter setting and recording. Some high-speed workflows may require dedicated high-speed storage software to sustain continuous data recording without frame loss.

Is the camera compatible with my software and operating system?
Integration · Software Compatibility

Compatibility depends on the camera series and application. Our cameras support common development environments and vision software, including C++, C#, Python, HALCON, LabVIEW, VisionPro, MATLAB, and OpenCV. Supported operating systems include Windows and Linux for applicable models. Please provide the camera model and software environment for confirmation.

Is the iCentral Series camera compatible with my software and operating system?
Product & Technical Support · Software & Compatibility

Yes. The iCentral Series cameras include a professional SDK and support C++, C#, Python, HALCON, LabVIEW, and VisionPro for software integration.

They are compatible with Windows, Linux, ARM, and Raspberry Pi platforms, making them easy to integrate into a wide range of machine vision systems and applications.

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Should I choose a color or monochrome line scan camera?
Selection Guide · Color vs Monochrome

Monochrome line scan cameras are often preferred for defect detection where intensity and contrast are the main concerns. Color line scan cameras are more suitable when color information or color quality needs to be evaluated.

Should I choose a Global Shutter or Rolling Shutter camera?
Selection Guide · Shutter Selection

Choose a Global Shutter camera when inspecting fast-moving objects or applications where motion distortion must be minimized, such as logistics sorting, high-speed manufacturing, and moving electronic components. Global Shutter captures the entire image at the same moment, helping reduce motion-related distortion.

A Rolling Shutter camera can be a suitable choice for stationary targets or applications with controlled and relatively slow movement. It can offer higher resolution and a cost-effective solution when motion distortion is not a major concern.

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Should I keep a spare industrial camera?
Commercial · Spare Camera

For critical production lines, a validated spare can reduce downtime. The spare should match the production configuration and documented software and settings.

Should I use automatic or manual exposure?
Selection Guide · Exposure Control

Automatic exposure is useful when scene brightness changes, while fixed manual exposure is usually preferred for stable industrial inspection because it provides repeatable imaging.

What accessories are included with a high-speed camera?
Product & Technical Support · Accessories

The standard accessories depend on the model. Typical items may include a power supply, BNC cable, network cable, and lens adapter. Optional lenses are available according to the camera mount and application.

What applications are high-speed cameras used for?
Application · High-Speed Applications

High-speed cameras are used for motion analysis and transient-event recording, including fluid dynamics, flame and combustion analysis, welding, impact and drop tests, vibration, electrical discharge, and explosion testing.

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What are jumbo frames?
Integration · Jumbo Frames

Jumbo frames allow larger Ethernet packets and can reduce packet overhead in some GigE Vision systems, provided the entire network path supports the configured size.

What cable length can I use with a GigE camera?
Selection Guide · Cable Length

GigE systems can support long Ethernet runs when suitable cabling and network hardware are used. The practical maximum depends on the interface, cable category, data rate, and installation environment.

What camera resolution do I need for a small defect?
Selection Guide · Resolution Selection

Resolution should be selected from the smallest feature, field of view, optics, and required pixels across the defect. The complete imaging system should be validated with representative samples.

What causes focus drift?
Integration · Focus Stability

Focus can change due to temperature, vibration, lens movement, working-distance changes, or optical expansion. Rigid mounting and suitable lens locking can improve stability.

What countries do you ship to?
Commercial · Shipping

We currently ship to almost all countries worldwide. If you would like to confirm whether we can ship to your destination, please contact us at market@visiondatum.com.

What determines hyperspectral spatial resolution?
Selection Guide · Spatial Resolution

Spatial resolution depends on detector pixels, optics, field of view, working distance, target motion, and system geometry.

What determines hyperspectral spectral resolution?
Selection Guide · Spectral Resolution

Spectral resolution depends on the spectrograph, detector, optical design, spectral sampling, and calibration.

What format does a hyperspectral camera output, and is it compatible with ENVI?
Integration · Hyperspectral Data

Hyperspectral systems can output raw hyperspectral data cubes containing spatial and spectral information. Depending on the system and workflow, the data can be processed with professional analysis software such as ENVI and MATLAB.

What frame rate should I choose for a high-speed camera?
Selection Guide · Frame Rate Selection

The required frame rate depends on target speed, field of view, spatial resolution, exposure time, and the number of frames needed to capture the event. As a general guide, 1,000~5,000 fps can suit slower motion studies, 20,000~100,000 fps can suit impact or flame events, and hundreds of thousands to over one million fps may be used for very fast events such as explosions or electrical discharge.

What information is needed for an RMA?
Commercial · RMA & Warranty

Provide product model, serial number, order information, problem description, software or SDK version, operating system, logs, and relevant photos or videos.

What information is needed for an RMA or warranty claim?
Commercial · RMA & Warranty

Please provide a description of the issue, order or contract number, product serial number, SDK or software version, operating system, relevant photos or videos, and the completed RMA form where applicable. Send the information to support@visiondatum.com.

What information should I include in an RFQ?
Commercial · RFQ Requirements

Include product or target details, smallest defect, field of view, working distance, speed, accuracy, lighting, environment, interface, trigger, quantity, destination, and software requirements.

What information should I provide for a camera recommendation?
Selection Guide · Camera Recommendation

Provide target size, smallest feature, object speed, field of view, working distance, required accuracy, lighting, environment, interface, trigger requirements, and application. Sample images are helpful.

What interfaces are available for industrial cameras?
Selection Guide · Camera Interface

Depending on the product series, available interfaces include USB 3.0, GigE, 10GigE, Camera Link, and CoaXPress. The appropriate interface depends on required bandwidth, cable distance, camera count, and system architecture.

What is a Bayer color filter array?
Technology · Area Scan Technology

A Bayer color filter array places red, green, and blue filters over different sensor pixels. Software reconstructs full-color images through demosaicing. This approach enables compact single-sensor color cameras but involves tradeoffs in color sampling, detail, and processing artifacts.

What is a frame grabber?
Integration · Frame Grabber

A frame grabber is acquisition hardware that receives, buffers, and transfers image data from interfaces such as Camera Link or CoaXPress to a host computer.

What is a hyperspectral data cube?
Technology · Hyperspectral & Multispectral

A hyperspectral data cube is a three-dimensional dataset with two spatial dimensions and one spectral dimension. Each spatial pixel contains measurements across multiple wavelengths. Data cubes can be large, so storage, correction, visualization, and analysis workflows should be planned in advance.

What is a machine vision image sensor?
Technology · Imaging Fundamentals

An image sensor converts incoming light into electrical signals that are processed into digital image data. In machine vision, sensor characteristics such as pixel size, quantum efficiency, noise, shutter type, and readout speed affect image quality and inspection performance.

What is a machine vision recipe?
Integration · Inspection Recipe

A recipe is a saved set of camera, lighting, processing, and inspection parameters for a specific product or production condition.

What is a proof-of-concept machine vision test?
Commercial · Proof of Concept

A proof-of-concept evaluates whether the selected camera, lens, lighting, and processing can meet the required inspection result before full deployment.

What is a spectral signature?
Technology · Hyperspectral & Multispectral

A spectral signature is the pattern of reflectance, absorption, or emission of a material across wavelengths. It can help distinguish substances that look similar in ordinary images. Signatures depend on measurement geometry, lighting, surface condition, calibration, and the selected spectral range.

What is a white reference?
Integration · White Reference

A white reference is a target with known or characterized reflectance used to normalize illumination and sensor response in hyperspectral measurements.

What is area scan imaging and how does it work?
Technology · Area Scan Technology

Area scan cameras expose a two-dimensional pixel array to capture a full image of the field of view in one frame. They are commonly used for discrete objects, robot guidance, dimensional inspection, and applications where the scene can be imaged within a single frame.

What is bit depth in an industrial camera?
Technology · Imaging Fundamentals

Bit depth specifies how many digital intensity levels can represent each pixel sample, such as 8-bit or 12-bit. More levels can help retain subtle intensity differences when the sensor and imaging chain provide sufficient useful information. Bit depth alone does not determine sensor dynamic range or accuracy.

What is boresight calibration?
Application · Boresight Calibration

Boresight calibration determines the angular alignment between an imaging sensor and the UAV's attitude or navigation reference system, improving georeferencing accuracy.

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What is camera calibration for dimensional measurement?
Application · Camera Calibration

Calibration establishes the relationship between image coordinates and real-world coordinates and can compensate for optical distortion and system geometry.

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