💳 Transaction Fees Are Non-Refundable
When a refund is issued, please note that payment processing platforms do not return their service fees. These fees are not charged by our store, but by third-party providers (Shopify & PayPal).The handling fee will be deducted from a certain percentage of the order amount.

Shopify Payments: 2% transaction fee is not refundable.
PayPal: Charges a 4.4% + $0.30 USD fee, which is also non-refundable.

These amounts will be deducted from your refund total.

💬 Refund Policy – Important Fee Notice
We understand that sometimes you may need to cancel an order. Here’s what you need to know about refunds on our website:

🧾Notice for U.S. Customers
Due to applicable tariffs, please email your company name and FedEx, UPS, or DHL account number to market@visiondatum.com after placing your order. (U.S. customers only)

✅ Order Production Policy
All of our products are made to order or prepared specifically based on your purchase. We kindly ask customers to confirm their needs before placing an order. If you need assistance or further clarification before ordering, feel free to contact us - we’re here to help!

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Quand ma commande sera-t-elle traitée ?

Pour la commodité des clients, nous proposons une variété de méthodes de paiement ; nous proposons le paiement par PayPal et par carte de crédit sur le site Web. Bien entendu, vous pouvez également payer via nos autres sites pour répondre à d'autres modes de paiement. Actuellement, nous avons ouvert Amazon, AliExpress et Alibaba.

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Autre question

Habituellement, les clients rencontrent des problèmes lors du paiement ; comme les problèmes de douane brésiliens, nous pouvons également aider les clients à résoudre ce problème ; si vous avez d'autres questions, veuillez nous contacter via WhatsApp Business : +86 13588457035

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Q1: What magnification range does the VT-MC Series support?
A: The series covers optical magnifications from 0.059X to 2.52X, depending on the model.

Q2: What sensor format is supported?
A: The VT-MC Series is designed for cameras with sensors up to 1.1".

Q3: Does the series use a C-Mount?
A: Yes. All models use a C-Mount interface.

Q4: What is the lowest distortion available?
A: Several models provide distortion below 0.05%, supporting accurate inspection and measurement.

Q5: What working distances are available?
A: Working distance varies by model, from approximately 52mm to infinity, providing flexibility for different machine vision setups.

Q6: Which model is suitable for high-magnification inspection?
A: The VT-MC7526 offers up to 2.52X magnification, making it suitable for detailed close-up inspection.

Q7: What applications are these macro lenses suitable for?
A: They are designed for machine vision, component inspection, dimensional measurement, electronics inspection, and surface defect detection.