Orders and Payment
Orders and Payment
- Once an order is placed and paid successfully on shop.visiondatum, we will process your order within 1- 2 business days, subject to stock availability,please check your email
- Please ensure that the correct name, address, and contact information is provided so that we can deliver your items successfully.
- If you enter a wrong address or contact number, please contact us as soon as possible.
- While we will do our best to rectify any address change as soon as it’s provided, we cannot be held liable for any loss of products due to an erroneous address given at the point of order.
- Shipping timeframe is dependent on the shipping method selected at checkout. For more information, visit our tracking and delivery page.
- For any special shipping requests, please contact us and we will do our best to assist.
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Lead Time & Special Orders
- Regarding the delivery time of the ordered products, each model has different delivery time, and we will proactively inform you of the actual situation;
- For Special Orders which are not in our regular catalogue, contact us here and we will advise if we are able to assist.
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Payment
We accept the following payment methods
Our currently supports PayPal payment. If you want to pay by credit card, you can jump to PayPal payment by credit card.Other payment methods are available or any payment needs can be solved by us.
Your order will only commence processing upon receipt of payment.
*Please note that we do not cover any processing fees, currency exchange fees, or any additional transaction fees that may be imposed by your bank.
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